Privacy policy

 

Kozzi Space Privacy Policy


Effective Date: April 23, 2024

Welcome to Kozzi Space LLC ("Kozzi Space," "we," "us," or "our"). This Privacy Policy governs your use of our website at https://www.kozzispace.com (the "Website") and the services we provide through it (the "Services"). It explains how we collect, use, and protect your personal information and outlines your rights regarding your data.

 

1. Who Collects Your Information

Kozzi Space LLC is the data controller responsible for your personal information when you interact with our Website and Services.

 

2. Information We Collect

A. Information You Provide Directly:

  1. Name, email address, phone number, shipping and billing addresses, company name
  2. Payment details (e.g., credit card information)
  3. Customer inquiries, support tickets, and service requests

B. Technical Information:

  1. Device type, IP address, browser, and operating system
  2. Website usage data (e.g., pages visited, session duration)

C. Information from Third Parties:

  1. Social logins (e.g., Facebook Connect)
  2. Payment processors and advertising partners

D. Aggregate/Anonymous Data:

De-identified usage trends used for analytics

E. Location Data:

With your consent, location-based data to improve service relevance.

 

3. Why We Collect Your Information

We collect information to:

  • Provide, personalize, and improve our Services
  • Process orders, transactions, and payments
  • Communicate with you about purchases, updates, and promotions
  • Analyze performance and customer behavior
  • Fulfill legal and regulatory obligations

 

4. How We Use Your Information

We use your data to:

  • Confirm orders, delivery, and account activity
  • Send SMS/email updates about purchases and offers
  • Respond to inquiries and provide customer support
  • Improve our website functionality and user experience
  • Enforce legal rights and comply with applicable laws

 

5. Sharing Your Data

We may share personal information with:

  • Trusted third-party service providers (e.g., shipping, hosting, and payment platforms)
  • Legal authorities if required by law or court order
  • Affiliates or successors in the event of a business merger or acquisition
  • We do not sell or rent your personal data to third parties.

 

6. Data Storage & Protection

Your data is stored on secure servers protected by encryption, firewalls, and access control protocols. While we implement industry-standard safeguards, no online platform is 100% secure. Your use of our Services is at your own risk.

 

7. Data Retention

We retain personal data only as long as necessary:

  • While your account remains active
  • To fulfill contractual, legal, and financial obligations
  • For analytics and business recordkeeping

You may request deletion of your personal information by contacting us.

 

8. Your Rights

Under GDPR (for EU residents):

  • Right to access, rectify, delete, or restrict use of your data
  • Right to data portability and objection to certain processing activities

Under CCPA (for California residents):

  1. Right to know what personal data we collect and how we use it
  2. Right to request deletion of your data
  3. Right to opt-out of the sale of personal data (we do not sell personal data)

To exercise your rights, email info@kozzispace.com or call 833-902-4551.

 

9. Cookies and Tracking

We use cookies and similar technologies to personalize your experience and analyze site traffic. You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.

 

10. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review those policies before sharing personal information.

 

11. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will promptly delete it.

 

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. Continued use of the Services signifies your acceptance of the updated policy.

 

13. SMS & Mobile Messaging

By providing your mobile number, you agree to receive SMS communications from Kozzi Space related to your account, orders, promotions, or customer service. Standard message and data rates may apply.

  • Consent: SMS opt-in is voluntary and not a condition for purchase.
  • Opt-Out: You can opt out at any time by replying “STOP” to any message.
  • Privacy: Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Your privacy and trust are important to us. We are committed to safeguarding your contact information in accordance with this policy.

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